Last Updated: 09/12/2024
Welcome to Xintyn (“we,” “our,” or “us”). These Terms of Service (“Terms”) outline the rules and
guidelines for using our website, Xintyn.com, and the marketing services we provide to help artists
grow their audience and visibility (collectively, the “Services”). By accessing or using our Services,
you agree to these Terms. If you disagree with any part of these Terms, you should not use our
Services.
1. Acceptance of Terms
By using our Services, you confirm that you are at least 18 years old (or have reached the legal age
of majority in your jurisdiction) and agree to comply with these Terms. If you are accessing our
Services on behalf of a company or organization, you represent that you have the authority to bind
that entity to these Terms.
2. Updates to Terms
We may modify these Terms from time to time. Any changes will be posted on our website or
communicated to you via email. By continuing to use our Services after updates are made, you
acknowledge and accept the revised Terms. Please review these Terms regularly.
3. Services We Provide
Xintyn specializes in offering marketing solutions tailored to artists, including but not limited to:
• Playlist pitching & curator submissions
• Social media marketing campaigns
• Artist branding and promotional strategy
• Content creation and digital outreach
• Media and press coordination
The specific details of each service will be outlined in a service agreement or custom proposal.
4. User Responsibilities
By using our Services, you agree:
• Not to engage in illegal, fraudulent, or unethical practices while using our Services.
• To provide truthful and accurate information about your music, rights, and promotional
goals.
• To ensure that all music or content submitted to us is owned by you or that you have explicit
authorization to use it for marketing purposes.
Any violations may result in the termination of Services without refund.5. Intellectual Property
Your Content: You retain full ownership of any music, visuals, or promotional materials you
provide for marketing purposes. By submitting your content, you grant us a non-exclusive,
worldwide license to use, modify, and distribute it as necessary to fulfil the Services.
Our Content: Any strategies, tools, designs, or reports created by Xintyn during your campaign
remain our intellectual property. You may not reproduce or share them without written permission.
6. Payment Terms
Our pricing and payment terms will be detailed in your service agreement or invoice. By agreeing
to our Services, you also agree to:
• Provide accurate and up-to-date payment information.
• Pay for the Services in accordance with the agreed pricing structure, which may include flat
fees or performance-based payments.
• Make payments in the specified currency and by the agreed-upon deadlines.
7. Refunds and Cancellations
Refunds and cancellations are subject to the following conditions:
• Refunds may be issued only if no significant work has commenced.
• If work is partially completed, refunds will be prorated based on the portion of Services
delivered.
• Cancellation requests must be made at least 7 days in advance for recurring or ongoing
services.
For any questions, contact us at support@xintyn.com.
8. Third-Party Platforms
Our Services often involve working with third-party platforms such as Spotify, YouTube, and social
media networks. While we strive to ensure effective campaigns, we are not responsible for changes,
disruptions, or restrictions imposed by these platforms. By using our Services, you agree to comply
with their respective terms and conditions.
9. Performance Disclaimer
While we aim to deliver the best possible results, we cannot guarantee specific outcomes (e.g.,
increased streams, followers, or audience engagement). Success depends on factors like platform
algorithms, audience behavior, and the quality of your content.10. Limitation of Liability
To the fullest extent allowed by law, Xintyn, its affiliates, employees, and agents will not be held
liable for any indirect, incidental, or consequential damages, including lost revenue or opportunities,
arising from the use of our Services.
11. Indemnification
You agree to indemnify and hold Xintyn harmless from any claims, damages, or losses (including
legal fees) resulting from your use of our Services, breach of these Terms, or any copyright or
intellectual property disputes related to your content.
12. Termination of Services
We reserve the right to suspend or terminate our Services at any time if you breach these Terms or if
we determine that your activities conflict with our policies. You may terminate the Services by
giving written notice in line with our cancellation policy. Upon termination, any outstanding
payments become due immediately.
13. Governing Law
These Terms are governed by and construed in accordance with the applicable laws of the
jurisdiction we operate from, without regard to its conflict of laws principles. Any disputes arising
out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in
a location of our choosing.
14. Entire Agreement
These Terms, along with any applicable service agreements, constitute the complete understanding
between you and Xintyn regarding the use of our Services and replace any prior agreements.
15. Contact Information
For any questions, concerns, or requests, please contact us at:
Email: info@xintyn.com
Address: Hinjewadi Phase 2, Pune 411057, India
By using Xintyn’s Services, you acknowledge that you have read, understood, and agreed to these Terms.